Set Up Your First Flow Chatbot
3 core concepts every FEAI member must master: creating your AI Agent file, writing its personality prompt, and understanding how AI Left Brain and Right Brain work together.
Add your AI Flows Design screenshot (Image 1) here
Create your first AI Agent file
Go to AI & Automation → AI Flows Design. Click + Build your first AI Agent Here to create a new flow. Give it a name based on its role — e.g. Property Agent, Sales Bot, or Customer Support. This becomes your AI's identity file. You can create multiple agents for different purposes.
Write the AI's personality & prompt
In the System Prompts section, define who your AI is and how it behaves. Think of this like giving your AI a job description. A complete prompt covers:
- Identity — "You are Yunice, a helpful property assistant."
- Main objective — "Your goal is to lead customers to make an appointment."
- Personality rules — Natural, not robotic. Short and direct. Calm, confident, a bit fun. No over-explaining. Answer only what's asked.
- Industry context — Tell it what business you run so it replies accurately
💡 Not sure how to write a prompt? Let AI help you!
You can use ChatGPT or Claude to generate a ready-to-use personality prompt for your AI Agent. Just describe your business and let AI write the prompt for you!
Try copying this into ChatGPT or Claude:
→ Copy the output from ChatGPT / Claude and paste it directly into your FEAI System Prompt box. Done! ✅
Set trigger keywords & assign your WhatsApp number
Add Trigger Keywords (like _default_ or #property) so FEAI knows when to activate this agent. _default_ means it activates for all incoming messages. Then under Assigned Numbers, add your WhatsApp number — this makes your agent live and ready to reply automatically.